Product support

A clear path
to a little help.

Choose the product you use. Keep support messages limited to product and account details, with fictional examples if you need to describe a problem.

Narrative builder

MedNarrate

Open the app for sign-in, account setup, template preferences, and subscription management. For a forgotten password, use the reset action on the app’s sign-in screen.

Open MedNarrate Contact About MedNarrate

Educator question bank

MedAssess

Use your private invitation link. Contact us if you need help finding your educator access.

Contact About MedAssess

Help us protect sensitive information.

Do not send patient information, active case details, narratives, passwords, card details, or private access links. Describe interface issues with fictional demonstration details.

A few helpful answers

Find your next step.

Still have a question? Talk with MedNarrate.

How do I open an app I already use?

Use Launch Apps for confirmed public app links. MedNarrate opens at app.mednarrate.net. Invited MedAssess educators should use their private access link. MedSchedule opens at schedule.mednarrate.net. For access help, contact us with your agency name.

Where do I manage an existing account or subscription?

Open the product you use. MedNarrate account and billing controls remain inside the MedNarrate app. For help with another product, contact us and select that product.

How do educators request MedAssess access?

Choose Request Educator Access and tell us about your educator role using the contact form. Access is by invitation; the registration link is private.